Jauntr Privacy Policy

Section 1

Who we are

Jauntr is operated by Serendip LLC, which is responsible for your personal information when you use Jauntr.

• Address: Serendip LLC, 220 S Main St, Royal Oak, MI 48067
• Privacy contact: info@jauntr.ai

Section 2

Information we collect

2.1 Account and profile information

You can create a Jauntr account with your email address, with Sign in with Apple, or with your Google account. What we receive depends on how you sign up:

• Email: your name and email address.
• Sign in with Apple: your name (if you choose to share it) and an email address. If you choose Hide My Email, Apple gives us a private relay address that forwards to your real inbox, and we never see your real address. Apple also gives us an ID that links your Apple account to Jauntr.
• Google: your name, email address and an ID that links your Google account to Jauntr.

We never receive your Apple or Google password. Your profile, which other Jauntr users can see, shows your name and any other details you choose to add.

2.2 Using Jauntr without an account

You can plan a jaunt without creating an account. You need an account to save jaunts, keep a journal and use your profile.

When you plan a jaunt without an account, we collect the trip details you enter, the server logs described in section 2.7 and, if you allow it, your approximate location (see section 2.6). We send your trip details to OpenAI to create the itinerary (see section 4). We do not collect your name or email address.

2.3 Content you create

• The trip details you enter when you ask Jauntr to create an itinerary.
• The itineraries and trips you create, and the trips you save.
• Your journal entries, comments and saved content.
• Jaunts you publish for sale, including their price.

2.4 Purchases

Jaunts are bought through the Apple App Store or Google Play. Apple or Google processes your payment and confirms the purchase to us (for example, which jaunt you bought and a transaction reference) so we can give you access to the jaunt. We do not receive your card or bank details.

2.5 Seller payout information

If you sell jaunts, payouts are handled by Stripe Global Payouts. Stripe collects your identity, bank and tax details directly through its own secure form and verifies them. We do not see or store your full bank details. We give Stripe your name, email address and the amounts you have earned, and Stripe tells us whether your payout account is set up and the status of your payouts. We keep a record of your sales and earnings, including any earnings we are holding under our Terms of Use. Stripe’s use of your information is governed by the Stripe Privacy Policy.

2.6 Location

If you allow it, the app asks for your device’s approximate location, and only while you’re using the app. Jauntr never tracks your location in the background. We use it to:

• Suggest destinations near you and work out your nearest airport when you plan a trip. This is done on your phone. If you plan a trip from that airport, the airport is saved with your trip details.
• Show nearby places first when you search for a place to add to a journal entry. Your approximate coordinates are sent to our servers and passed to Google Places to rank results (see section 5). We do not store them.

Location is optional. If you decline, or later turn it off under Settings → Jauntr → Location on iPhone or Settings → Apps → Jauntr → Permissions on Android, you can still search, plan and journal.

2.7 Information collected automatically

In the app, we automatically collect:

• Sign-in session data: your IP address and your device, stored with your login session to keep your account secure.
• Server logs: IP address, the type of request, the page or feature requested (without search terms or other details), the response and its timing, and a request ID. We use these to fix problems, monitor security and prevent abuse such as too many sign-in attempts.

The app has no analytics, crash-reporting or advertising tools. It does not collect advertising IDs or push notification tokens, and it does not track you across other companies’ apps or websites.

2.8 Reports and blocks

If you report a jaunt, journal entry or profile, we store who made the report, the account and item reported, the reason you chose, any note you add, and the time. We also record what our reviewer decided, who reviewed it and when.

To decide a report, a member of our team may look at the reported item, including a journal entry that is shared only with friends. They may also check whether the account has had earlier reports or removals and, if the report suggests a pattern, look at other content from that account. If a report involves a paid jaunt or a possible scam, they may also check the seller’s sales and payouts.

We never tell the person you reported who reported them.

We keep a restricted copy of reported jaunt content and the review decision so that edits or deletion do not erase the record. Only authorised team members can access this evidence. The current jaunt-reporting flow does not expose private journals to reviewers.

If you block someone, we store that you blocked them so we can stop them seeing your profile, jaunts and journal.

2.9 Information collected on our website

When you visit jauntr.ai, we collect:

• Usage information: your IP address, browser and device type, the pages you visit and how long you spend on them, collected using cookies and similar technologies (see section 7). We use this to keep the website working well and secure, and to understand how it is used.
• Launch list: if you join our launch list, we collect your email address. We use it only to send you one email when Jauntr launches. We do not use it for marketing and do not share it. It is stored in our database on Supabase (Amazon Web Services) and deleted if you ask us.
• Sign-up form protection: to prevent abuse of the launch-list sign-up form, we process a hashed (scrambled) version of your IP address and keep it for less than one hour.

2.10 Messages you send us

If you contact us, we keep your email address and what you send us so we can help you. This includes emails about reports and appeals.

Section 3

How we use your information

• To provide, maintain and improve Jauntr.
• To create, manage and secure your account, including signing you in with your email address, Apple or Google.
• To generate itineraries using AI, with or without an account (see section 4).
• To show information about places on your trips (see section 5).
• To save and sync your travel content, and display your itineraries, journals and lists.
• To let you share with friends, and to block users you don’t want to see your content.
• To let you publish and sell jaunts and give buyers access to the jaunts they buy.
• To record seller earnings and send payouts, and to hold earnings where our Terms of Use allow, for example while we review a report on a paid jaunt.
• To review reports, enforce our Terms of Use, and remove content or accounts that break them (see section 2.8).
• To handle appeals against our decisions.
• To report possible illegal content to the authorities where the law requires it.
• To send the launch email to people on our launch list.
• To respond to your support requests.
• To maintain security and platform reliability, using sign-in session data and server logs (see section 2.7).
• To understand how our website is used, using aggregated website usage information (see section 2.9). The app itself has no analytics.

Section 4

AI features

Jauntr uses OpenAI to generate itineraries. When you ask Jauntr to create an itinerary, with or without an account, we send OpenAI the trip details for that request, such as your destination, dates, departure airport and travel preferences. We do not send your name, email address or other account information.

We do not allow AI providers to train their models on identifiable user data.

• Under OpenAI’s terms for API customers, data is not used to train OpenAI’s models by default, and OpenAI may keep it for up to 30 days to detect abuse.

Section 5

Google Maps Platform

Jauntr uses the Google Places API, part of Google Maps Platform, to provide place information on your trips. When you use these features, Google may collect information such as search terms, IP address and location coordinates. Google’s use of this information is governed by the Google Privacy Policy, which is incorporated into this policy by reference. This is separate from signing in with Google (see section 2.1).

Section 6

Who we share information with

Section 7

Cookies, tracking and advertising

On our website, we use cookies to improve site performance and analyse usage patterns. You can disable cookies in your browser settings, though some features may not work properly.

Jauntr does not show ads and does not track you across other companies’ apps or websites.

Section 8

Keeping and deleting your information

8.1 How long we keep it

We keep your personal information while your Jauntr account is active. When you delete your account, we delete it within 30 days, except:

• Sales, purchase and payout records, which we keep for as long as tax and accounting laws require.
• Restricted reports, copies of reported content and moderation decisions, which may be retained after account deletion where needed to investigate abuse, handle appeals or meet legal obligations.
• Records linked to possible illegal content, which we keep securely for as long as the law or a legal request requires.
• Server logs and backups, which we keep only as long as needed to keep the Service secure and working, and then delete.
• Trip details sent to OpenAI, which OpenAI may keep for up to 30 days (see section 4).

If you use Jauntr without an account, see section 2.2. Launch-list emails are kept until you ask us to delete them. Hashed IP addresses from the sign-up form are kept for less than one hour.

8.2 Deleting your account

You can delete your account at any time:

• In the app: go to You → Settings → Delete account.
• By email: email info@jauntr.ai with the subject “Delete My Data” from the email address linked to your account. If you used Hide My Email with Sign in with Apple, or you’re not sure which address is linked, tell us your username instead.

When you delete your account, your personal information, itineraries, notes, journals and saved trips are permanently deleted within 30 days, except as described in section 8.1. If you signed in with Apple, we also remove Jauntr’s access to your Apple ID. If you signed in with Google, you can also remove Jauntr’s access in your Google Account settings at any time.

Section 9

Your choices and rights

You can:

• Ask for a copy of the personal information we hold about you.
• Ask us to correct your name or email address.
• Delete your account and data (see section 8), or ask us to remove you from the launch list.
• Turn location off at any time (see section 2.6).
• Block or unblock other users, and report content you think breaks our rules (see section 2.8).
• Disable cookies on our website (see section 7).

To make a request, email info@jauntr.ai. Depending on where you live, you may have other rights under local law.

Section 10

How we protect your information

Your information is stored in our secure database hosted on Supabase (Amazon Web Services). We protect it with:

• Encryption in transit (HTTPS)
• Encryption at rest where supported
• Firewalls, access controls and authentication checks
• Continuous security monitoring
• Access restricted to authorised personnel, including access to report records

Section 11

Children

Jauntr is for people aged 18 and over, as set out in our Terms of Use. It is not designed for children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has given us personal information, contact us and we will delete it.

Section 12

Changes to this policy

We may update this policy occasionally. The latest version will always be available at jauntr.ai/privacy, with the effective date at the top. If we make significant changes, we will also let you know in the app or by email.